Professional Growth and Development > Management and Leadership Skills

Management and Leadership Skills

Instructor(s): Aashima Pathak
Aashima Pathak

Title: Business Development Expert

Company: Life Science and Pharmaceutical Industry

Aashima Pathak is a Business Development expert with over 17 years of experience working in the multi-national organizations like Wipro, Merck, Johnson and Johnson, Pfizer, Astra Zeneca, iGate, Svedala, HCL Americas.

She holds a graduate certificate from Indian Institute of Foreign Trade (IIFT) and B.A. Arts from Delhi University

, Pratap, Dr. Mahendra
Pratap, Dr. Mahendra

Title: CEO

Company: Progia


Mahendra has a distinguished background as a scientist and as an entrepreneur. Mahendra was employed with AT&T and Lucent Technologies for 20 years where he specialized in video communications, personal computer design, ATM and IP networking.

Mahendra has a PhD in Nuclear Physics and has authored over 2 dozen scientific papers.

Course Description:

Congratulations! You are a manager now! Your former peers are now your direct reports and you are eager to play your new role.

The question is do you know how to make this transition with confidence and without undue stress. “One of the biggest mistakes a first-time manager can make is not seeking out good training and skill building opportunities,” says Vivian Scott, the author of Conflict Resolution at Work for Dummies.

On the other hand, you may already be doing well as a manager. You know how to set project goals, organize people and tasks, and measure and track results. However, you want to take your skills to the next higher level by developing your leadership skills.  In fact, today a manager leads by example, by gaining the trust and respect of his team, and not by top down command and control. So what does a leader do and how do you become an effective leader?

This course will give new managers the practical know-how to:

  •     Understand their managerial responsibilities
  •     Transition from an individual contributor to a manager confidently and effectively.

For the experienced managers, the course will provide insights to develop interpersonal skills and management style for effective leadership. In particular, we will discuss how to:

  •     Set goals, make and communicate decisions
  •     Motivate, coach, and develop your team
  •     Build trust, empower, and delegate
Course Sessions:
  • Unit 1 Introduction to Management
  • Content Author(s): Mahendra Pratap, Aashima Pathak

    Session Description:

    In this unit, we present an overview of Management. In particular, we discuss the following topics:

    •     What is Management
    •     Levels and Types of Management
    •     Functions of a Manager
    •     Role and Responsibility of a Manager
    •     Specific Tasks a Manager Does

  • Unit 1.1 Essential Skills for Managers
  • Content Author(s): Stephen Sarwa, Mahendra Pratap

    Session Description:

    What are the top skills a manager must have? Both the lecture and the video list 5 skills in the order of importance:

    •     Active Listening
    •     Communication
    •     Coaching skills
    •     Motivation
    •     Project Management

  • Unit 2 Functional Tasks of a Manager
  • Content Author(s): Boundless, Education Portal

    Session Description:

    What does a Manager do from day to day? These managerial tasks are common across all industries:

    • Planning & Setting Goals
    • Monitoring and Tracking Progress
    • Conducting Performance Management
    • Coaching, Motivating, developing your team
    • Staffing

  • Unit 2.1 Performance Management
  • Content Author(s): Wade Larson, Boundless

    Session Description:

    It is clear that what gets measured in an explicit manner, gets improved. This is why performance evaluation is very important for every organization.

    The objective of the performance process is to enhance communication with the employees, to let them know where they stand and to help them achieve peak performance.

    The lecture as well as the video, illustrate how to do the employee performance appraisal in the right way to achieve its desired goals. It is emphasized that performance appraisals should not be done in isolation. They need to be part of a year round performance management approach.

  • Unit 2.2 How to hire and let-go employees
  • Content Author(s): Linda A. Hill and Kent Lineback,, Jack, The EntourageChannel

    Session Description:

    When hiring staff into a small business, how much emphasis should be placed on background and experience Vs cultural fit and personality? Jack outlines why to hire for attitude and train for skill.

    Effective, and responsible way to let-go employees if they don't perform, Linda A. Hill and Kent Lineback

  • Unit 3 Effective Manager and Effective Leader
  • Content Author(s): Mahendra Pratap

    Session Description:

    Going beyond the basics of managerial functions, this Unit discusses how to be an effective mamanger and an effective leader.

    • Mistakes New Managers often make
    • What makes an Effective Manager
    • What makes an Effective Leader
    • Difference between a manager and a leader


  • Unit 3.1 Creating a Productive & Happy Work Environment
  • Content Author(s): Dr. Mark Devolder,, Mahendra Pratap

    Session Description:


    What makes a work environment happy and productive? What can you do to make the work environment more productive?


    How a Leader should build trust with his team

  • Unit 3.2 Delegating
  • Content Author(s): Paul Puckridge, the Success Institute, Thousand

    Session Description:

    No business can grow unless the managers delegate work to a wider team of people. It's essential that tasks are properly delegated and that the managers do not abdicate responsibility.

    In the video, Paul Puckridge, National Trainer of the Success Institute gives an overview of stages of delegation:

    • What can I delegate?
    • Who should I delegate to?
    • How should I delegate?
    • How should I follow-up?

  • Unit 3.3 Decision Making
  • Content Author(s): Mahendra Pratap

    Session Description:

    Decision Making is at the heart of all management functions. It is the responsibility of leaders to make sound, timely decisions that are accepted and executed by the organization.

    • What is decision making
    • Types of decision making
    • Steps in decision making
    • Factors that influence decision making
    • Group Dynamics

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